GAME/SERVER/STATUS
Valorant error

Valorant VAN 152

On screen: Connection Error: A review detected that action of an account playing on this device violated the User Rules

Not an outage

People land on this error while searching whether the service is down. It is not. This code cannot be produced by an outage, so no amount of waiting will clear it.

What it actually means

This is a hardware identifier ban. The restriction is attached to the device, not to the account, which is why signing in with a different account on the same machine produces the same code.

Riot states directly that this is not a Vanguard installation problem and not a connection problem. Both of those are the things the rest of the internet will tell you to fix.

How to tell which one you have

Sign in with a clean, unrelated account on the same PC. If it also returns VAN 152, the ban is on the hardware and confirmed. If that account works normally, the code is behaving unexpectedly and a ticket is the right move.

Fixes, in the order worth trying

  1. Nothing on this list will lift the restriction, and that is the honest answer — Riot states that reinstalling Vanguard, reinstalling the game, changing your connection and rebooting will not remove it. Pages offering you a fix for VAN 152 are selling false hope and wasting your evening.
  2. Read Riot's documentation on hardware bans — It explains what is banned and what is not, which is the information actually worth having here.
  3. Open a ticket if you believe it is wrong — That is the only channel that can change anything.

Operator documentation: support.riotgames.com. Note one thing about duration. A figure of four months circulates widely, and it comes from Riot's older Valorant code list — the one that now carries a banner saying it is out of date. Riot's current VAN 152 article states no duration. We are not going to publish a number the operator has removed.

Common questions

What does Valorant VAN 152 mean?

This is a hardware identifier ban. The restriction is attached to the device, not to the account, which is why signing in with a different account on the same machine produces the same code.

Is Valorant VAN 152 an outage?

People land on this error while searching whether the service is down. It is not. This code cannot be produced by an outage, so no amount of waiting will clear it.

How do I fix Valorant VAN 152?

Start with: Nothing on this list will lift the restriction, and that is the honest answer. Riot states that reinstalling Vanguard, reinstalling the game, changing your connection and rebooting will not remove it. Pages offering you a fix for VAN 152 are selling false hope and wasting your evening.